You'll find our collection of greeting cards in the "Greeting Card" section of your Content Library! From birthdays to holidays, we can handle all of your printed card needs! For one inclusive price, we'll print and mail your greeting cards for you. These greeting cards are on-demand for you to send right away or schedule to send at a future date.

In this article we will cover:

  1. Accessing Greeting Cards

  2. Choose Your Audience

  3. Create a Custom Message

  4. Sending Your Greeting Card

  5. Greeting Card History

  6. Greeting Cards FAQs

Note: If you are looking for the Automated Happy Birthday Greeting Card campaign*, click the button below!

*The Happy Birthday Greeting Card campaign automatically mails a birthday card each year to clients that you designate.

Accessing Greeting Cards

To send a greeting card, first, navigate to Content library > Greeting Cards in your admin. Find a card by scrolling or by filtering by category:

Tip: If you would like to send a completely custom card, choose a card in the Note Card category.

Greeting Card Preview

Preview your greeting card by clicking the "Details" button or click "Send" to get started right away. You will have the chance to review your card and write a custom message before sending it!

Choose Your Audience

Once you have decided on a card, it is time to choose your audience. You may choose to send to all of your contacts, a group, or an individual. Cards can only be sent to contacts with an address in place.

  • Send to All Contacts: send the greeting card to all of your contacts.

  • Send to a Group: you can select to send to an existing group of contacts.

  • Send to an Individual: select an email address or multiple email addresses you'd like to send the greeting card to.

Our system recognizes when multiple contacts share an address and groups those contacts together to prevent multiple cards from sending to one household. If those contacts share a last name as well as an address, the greeting card will be addressed to each person's first name and the shared last name. This is called householding.

Householding FAQs:

What happens if I send a greeting card to contacts that share an address?

  • We will combine the contacts and just send one card to the address.

How will the card be addressed?

This all depends on the contacts' last names.

  • If they share a mailing address and have the same last name, we’ll address the card to the last name of the family:

  • If they share a mailing address but have different last names, we will address the card to both names:

  • If they share a mailing address but not everyone has the same last name, we will combine the contacts with a shared last name and separately greet those with a different last name. They will still only receive one card at the household.

Get a refresher on updating contacts or importing contacts as a CSV.

Create a Custom Message

After you select your audience, you may edit the custom message of your greeting card. Be sure to include your name (as you wish for it to appear on the card), so that your clients know who the greeting card is coming from. Click "Next" to review your message.

Review Your Message

This preview takes your custom message and the graphic message inside the card (if applicable) and combines them so you can preview exactly how that message will be printed inside of your card. Once you have reviewed the message and are ready to send, click "Next":

Sending Your Greeting Card

Send your card now or schedule its delivery for a future date. Due to the unpredictability of the U.S. mail, delivery dates are an estimate.

Once your card is scheduled to be sent, you will have the opportunity to review your greeting card order. If the card design, delivery date, number of cards, and total cost look correct, click "Confirm" and your cards will be sent — without a trip to the post office!

Return Address

The return address printed on the envelope will pull from the following fields in your Contact Information:

  • First Name + Last Name

  • Mailing Address

Greeting Card History

Take a look at the cards you have sent in the past by clicking "Greeting Card History." This also shows the date the card was delivered and the occasion. Click “Preview” to check out the old card to make sure you are keeping your messages fresh!


Greeting Cards FAQs

How do I pay for printed Greeting Cards?

You can purchase Greeting Cards in the Content Library. You will see the cost for your order during the ordering process. At the end of each month, you will automatically be billed to the payment method you have on file.

Does FMG offer custom handwritten fonts for Greeting Cards?

While we don’t offer handwritten cards at this time, you are able to customize the message within the Greeting Card so that it is personalized for your clients.

MarketingPro had an option to send postcards. Is this option available in FMG?

FMG does not offer postcards at this time.

What printed Greeting Card campaigns are available in FMG?

FMG currently only offers the Happy Birthday Greeting Card campaign. Click here to learn more!

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