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Manually Adding and Updating Contacts

How to add and edit individual contacts

If you aren't using a CRM, or you simply need to update a few contacts after a previous file upload, you can add or edit individual contacts directly in your FMG account. 

💡 Looking for guidance on uploading a list of contacts? Check out this related article: Importing Contacts via CSV File

To add or edit a contact, navigate to Contacts >> Manage Contacts in the navigation pane on the left side of your dashboard:

Edit a Contact

  1. To edit an existing contact, search for that contact and click on their name or email address. To narrow your search, you can also use the filters to sort by Email Status, Groups, Source, or Date Added.
    Screenshot 2026-09-30 085052

  2. You can edit their details on the "Edit Contact" page:
    Screenshot 2026-05-29 110419

  3. Click "Save" in the top right corner to save your changes.
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Add a New Contact

To add a new contact, click "Add Contact":

Now, you can enter the details for your new contact on the "Edit Contacts" page: 

  • Be sure to include a "date of birth" if you use our Happy Birthday Campaign

  • Nickname: The Nickname will become the default way we address a contact in all communications

"Save" your new contact to add them to your contact list.

Note: If you're not seeing options to edit, add, or remove contacts in your admin, you are likely syncing your contacts from a CRM. You'll need to manage your contacts in your CRM account, and the next time your account syncs with your FMG admin, they'll be updated! Learn more about using a CRM here: Supported CRM Integrations