If you received an error message when turning SSL encryption on for your site, you will need to update your DNS before you can toggle on SSL.
First, you’ll need to find your correct DNS settings. Then navigate to Website >> Settings:
Click the “Need Website URL Help?” link to find your CNAME and A records.
You will receive instructions for assigning your domain in our system and for setting up your DNS in our system.
After you have identified your unique CNAME and A records, find your DNS provider from the list below and follow their instructions for updating your DNS.
- If your DNS provider is GoDaddy, click here: https://help.fmgsuite.com/advanced/dns-troubleshooting-for-godaddy
- If your DNS provider is Network Solutions, read this: https://help.fmgsuite.com/advanced/dns-troubleshooting-for-network-solutions
- If your DNS provider is Enom, check out this article: https://help.fmgsuite.com/en/articles/2363326-dns-configuration-for-enom
- If you do not know who your DNS provider is, read this: https://help.fmgsuite.com/advanced/finding-your-dns-provider
If you need any help updating your DNS or turning SSL on, contact our Customer Service Team at 858-251-2420. A member of our team would be happy to help!