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      Email | Sent & Scheduled

      How to review your custom and campaign email history

      Your Sent & Scheduled Emails page shows previously sent custom emails, campaign emails, and any pending or scheduled custom emails.

      To view your Sent & Scheduled Emails, navigate to Email >>Sent & Scheduled in the navigation pane on the left side of your dashboard:

      Here is an overview of the Sent & Scheduled Emails page:

      Screenshot 2024-08-13 170743

      Email Overview:
      This top section displays a card view with quick stats on your email performance:
      • Scheduled: This will show how many emails you currently have scheduled, if any.
      • Delivered Emails: This shows the total number of emails sent from your account over time. 
      • Open Rate: This displays the average percentage of emails opened over time. 
      • Click Rate: This displays the average percentage of emails with clicks over time.
      • Unsubscribe Rate: This displays the average percentage of unsubscribers over time. 
      • Bounce Rate: This displays the average percentage of email bounces over time.
      Filters:Use the filters to input timeframes, subjects, and statuses to quickly find the emails you’re looking for. 
      • Send Date: This shows the send date of the email for both sent and scheduled emails. 
      • Subject: This is the Subject Line of the email.
        • You can click on the Subject Line for any sent emails to see more information about who received and viewed individual emails. Click here to learn more!
      • Status: This is the status of the email.
        • Sent: This status means the email was successfully sent.
        • In Review: This status means that this is a custom email that is pending compliance approval.
        • Scheduled: This status means that the email has been successfully scheduled and will be sent on its scheduled date. 

          • Automated campaign emails will only appear here after they've been sent.

          • If your email is still pending compliance approval or is scheduled to be sent later, you can still edit your email.
      • Actions: These buttons only display next to custom and/or scheduled emails.
        • Duplicate: This button will appear next to custom-created and scheduled emails. Use it to copy an email, edit it, and schedule it again!
        • Edit: This button only appears next to scheduled emails and is available until 24 hours before the scheduled send date. To learn more, check out this related help article: Editing a Scheduled Email.
      • Metrics: This shows how many contacts were sent, opened, and clicked on your email. It also shows the unsubscribed and bounced email numbers.
        • 💡 The open and click rates are displayed as percentages. To see the total numbers, hover your mouse over the percentages!

      Sent Email Details

      Below is an example of the details that will display when you click on a sent email in your Sent & Scheduled Emails: 

      • Download .CSV: This report is easy to interact with, so you can organize your list by who opened each email

      • View PDF: View a PDF of the email that was sent

      • View: Preview the email that was sent

      • Search: You can search the list of contacts using this search field

        Click here to learn about automated campaign performance.