FMG Mobile App FAQs
Getting Started
What is the FMG Mobile App, and how do I use it?
The FMG Mobile App helps users discover and share timely content. It includes features like a content feed, seasonal and holiday content, push notifications, and a marketing calendar. To learn more, check out this article: Getting Started with the FMG Mobile App.
Where can I download the FMG Mobile App?
The FMG Mobile App is available for download in the Apple App Store and Google Play Store. Once downloaded, your login credentials for the App are the same as your FMG desktop login credentials.
What subscriptions have access to the app?
The app is available for use with the following subscriptions:
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Connect
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Attract
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Elevate
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Marketing Suite Essential
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Marketing Suite Premium
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Marketing Suite Do It For Me
How do I log into the app?
Your app login credentials are the same as your FMG desktop login credentials. If you're having trouble finding your username or password, check out this article.
Can I use the app on my Apple iPad?
Yes, the app is compatible with iPads. However, it was designed and optimized for mobile devices.
Content and Features
Can I edit content using the app?
Currently, content in the app can only be shared as-is. To edit content, please access it on your desktop.
How can AI be utilized in the app?
The app includes the Curator, an AI-driven content tool that searches for relevant, compliance-likely content. It also features the "Write Text For Me" button, which helps create engaging social media posts by summarizing article content with a single click. To learn more, check out this article: Getting Started with the FMG Mobile App.
Where can I find the Weekly Market Insights within the app?
The Weekly Marketing Insights can be found in the Custom Content feed.
What content is displayed in the Mobile App Calendar?
The following content will appear on the Mobile App Calendar:
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Automated social posts (Social Foundations, "Social Push," Monthly Market Insights)
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Social Foundations posts cannot be previewed from the Calendar, but they will appear in the Calendar
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Monthly Market Insights posts will only appear in the Marketing Calendar after they have been sent
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Custom emails
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Email Sequences
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Custom social posts
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Content Library social posts
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Social Sequences
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Blog Post social posts
How many push notifications can I expect per week?
If you have app notifications enabled, we will send you a notification approximately two or three times per week to alert you when new content is available for sharing.
Sharing and Compliance
How can I send emails through the app?
To send emails, browse the content feed, select the content you want to share, choose your audience, and schedule the send timing. The content will be sent once approved by compliance (if applicable).
How does compliance work within the app?
Content follows the same compliance rules as the desktop version. Social posts and emails may require compliance approval based on your program's settings. Users with self-managed compliance can approve content directly from the app or the desktop.
Limitations and Troubleshooting
What are the app's limitations?
The following cannot be completed using the App and can only be completed on your desktop:-
Adding/Updating contacts (including syncing with a CRM)
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Adding new social integrations
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Completing website/profile setup
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Activating/Pausing FMG Automations (these campaigns are located on your Automated Marketing page in the admin)
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Sending emails to individual contacts
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Canceling scheduled emails or social posts
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Editing scheduled emails or social posts
- Sharing videos on social media
💡 Interested in discovering more about the FMG Mobile App?
Check out these related help articles!