How Do I Find My Username and Password?

Your login details for the FMG Mobile App are the same as those for the FMG desktop version. If you're having trouble finding your FMG username or password, follow these steps to retrieve it or reset it.

Finding Your Username

To locate your username in the FMG admin on your desktop, go to the Users Page by hovering over your name in the upper right corner and selecting "Users" from the dropdown menu. Your username can be found on this page.


Forgot Your Password?

You can reset your password from the Mobile App or your desktop.

How to Reset Your Password From the Mobile App

  1. On the Mobile App login screen, click the "Forgot your password" link.
  2. Enter your username* and click the "Reset Password" button.
  3. A password reset link will be sent to your email.

*If you don't know your username, please contact our Support team at (858) 251-2420 for assistance.



Resetting Your Password via the Desktop

  1. On the desktop login page, click the "Forgot your password?" link.
  2. Enter your username* and click the "Reset Password" button.
  3. A password reset link will be sent to your email.

*If you don't know your username, please contact our Support team at (858) 251-2420 for assistance. 


Interested in discovering more about the FMG Mobile App?

Check out our additional help articles and FAQs.