Go Live Process

Launching Your Website: A Step-by-Step Guide to the Go Live Process

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Written by FMG
Updated over a week ago

Great news! You're almost ready to launch your marketing website with the latest and most advanced tools available.

After getting compliance approval for your key items, such as your profile and disclosure(s), your website can go live. However, it's crucial to ensure that your domain name is pointing to the FMG server. To do this, we recommend sending an email to service@fmgsuite.com with your domain account's username and password so that our domain team can update your settings.

If you prefer to handle this task yourself and you have an IT department to work with, you'll need to change several records to connect your domain. It's best practice to create a complete copy of your current DNS zone records before making any changes so that you can restore the original records in case of any errors.

Are you looking to transfer your domain from Emerald/Broadridge to FMG? Watch our helpful video guide that takes you through the process in just a few simple steps.

To obtain all the necessary DNS information required to connect your domain to FMG, navigate to Website > Settings in your FMG admin and click on the "Need Website URL Help?" link:

Remember, you're not quite done yet.

  1. Once your domain is pointing to the FMG server, it will show as "Available" on the Website Settings page. To activate the domain, select your live website's primary location by clicking the "Primary" radio button.

    • Note: Until the status of your domain changes to "Available," you cannot go live. Check your DNS settings carefully and monitor the Website Settings page frequently to see if the status has changed. It may take up to 48 hours for your DNS updates to go live and for your domain to appear "Available" on the settings screen.

  2. Finally, click on the "Website Live" toggle to activate your website, and congratulations! Your financial services marketing website is now live and ready to go.

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