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      Syncing MarketingPro

      How to integrate your MarketingPro contacts with your admin

      Syncing MarketingPro

      Before we begin, please note FMG does not support shared email addresses when importing via MarketingPro integration. Each of your contacts will need their own unique email address, and multiple contacts cannot have the same email address. Prior to syncing your MarketingPro contacts, make sure that each contact has their own unique email address. The criteria to sync to FMG contacts is that the contact must have a unique (nonduplicate) email address and/or a complete physical address.

      If you do have contacts with shared email addresses in MarketingPro, we recommend exporting a CSV of your contacts from MarketingPro and uploading your contacts to FMG via the CSV upload tool. Learn more about our Duplicate Contacts feature here.

      To sync your MarketingPro contacts with your FMG account:

      1. In your FMG admin, navigate to Contacts > Manage Contacts in the navigation pane on the left side of your dashboard:

         

      2. Click "Sync MarketingPro" under Import Your Contacts:

         

      3. After clicking "Sync MarketingPro," you'll see a prompt to continue. If you're ready to sync your MarketingPro contacts to FMG, click "Connect MarketingPro" to proceed with the integration. Have your MarketingPro credentials ready – you'll need them to complete this one-time authentication process that allows us to sync with MarketingPro successfully.

         

      4. Log into your MarketingPro account.

         

      5. Select your sync settings in the "MarketingPro Synchronization" modal:

         

        1. What Would You Like to Sync From MarketingPro?

          1. All Contacts/Groups: This will sync all of your contacts and groups

          2. Just Specific Groups: Choose which specific groups you would like to sync

          3. Checkbox: Check the box if you'd like to sync only main contacts from MarketingPro

        2. Sync Frequency

          1. Checkbox: If you would like MarketingPro to sync with FMG daily, enable automatic syncing by checking the box next to "Automatically sync with MarketingPro at the end of each day."

        3. Sync FMG Activity

          1. Checkbox: Uncheck the box next to "Sync FMG activity to MarketingPro."

      During the syncing process, all your contacts in your admin will be replaced with your MarketingPro contacts. If you have any contacts in FMG that are not in MarketingPro, export your FMG contacts and add them to MarketingPro before syncing.

      Updating Your Sync Settings

      To update your sync settings after your initial integration:

      1. Navigate to Contacts > Manage Contacts in your admin:

         

      2. Select the arrow dropdown next to "Update Contacts" and select "Update current settings.":

         

      3. You can then update the contact settings in the "MarketingPro Synchronization" modal.

      Navigate to Contacts > Manage Contacts in your admin:

      Select the arrow dropdown next to "Update Contacts" and select "Update current settings.":

      You can then update the contact settings in the "MarketingPro Synchronization" modal.

      Contact Limits

      Contact Integration is limited to 30,000 contacts and/or 1,000 groups in your MarketingPro database, regardless of how many are selected to sync. Attempts to sync databases over this size limit will fail.