When viewing your contacts in the MyRepChat mobile app, you may notice small icons overlaid on contact avatars. These icons give you a quick, at-a-glance view of each contact's messaging consent status — so you always know where you stand before reaching out.
What Each Icon Means
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Green checkmark — Consent granted. This contact has agreed to receive messages from you. You're clear to communicate. |
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Gold clock — Consent pending. A consent request has been sent, but the contact hasn't responded yet. Follow up if needed, but hold off on messaging until they confirm. |
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Red circle with slash — Contact Blocked. This contact has been blocked. You cannot send or receive messages or calls from them. |
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Gray dash — Opted out. This contact has opted out of receiving messages entirely. They will not receive any communications from you. |
| No icon — Consent not required. Consent is not required for this contact. |
Why This Matters
Compliance with messaging consent rules is essential for advisors. These icons are designed to help you stay compliant at a glance — no need to dig into a contact's profile to understand their status before you message them.