I just got an error message, what do I do? (WEB UI, Mobile UI, Admins)
Report a Core 400 or 500 error right away
If you see an error referencing a Core 400 or 500 error, report it to us right away. These are always unexpected errors and can cause serious side effects.
What Information Should I Include When Reporting an Error?
To help us find and fix the problem quickly, include:
- Date and time of the error
- What you were doing, and what you expected to happen instead
- Steps to reproduce the error
- Any other relevant details
- Your contact information
Email this information to our Client Experience Team at support@myrepchat.com.