Should I pick a new number or enable SMS on my landline? What is the best option for me?
Compare a new MyRepChat number with text-enabling your existing landline.
Choosing between a new MyRepChat number and your existing landline can feel like a big decision. There's no wrong choice, just different considerations depending on how you work. Text-enabling your landline, also called Hosted SMS, lets clients text your existing office number while your calls keep ringing as usual.
Watch this video to see the pros and cons of each option.
Have a VoIP landline? See How do I text-enable my landline? (Hosted SMS).
Compare your options
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New MyRepChat number |
Text-enable my landline (Hosted SMS) |
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Your number |
A dedicated business number clients can text and call. |
Clients can text your existing office number. Your current phone service isn't affected. |
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Outbound calls |
With the Voice add-on, calls show your new number instead of your cell phone number. |
Calls are made from your landline or your cell phone, and show that number. |
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Call recording |
Available with the Call Recording add-on (requires Voice). |
Not available |
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Call transcription |
Available with the Transcription add-on (requires Call Recording and Voice). |
Not available |
Note: Add-ons may be an additional cost, depending on your firm.
Want to move your whole number, calls and texts, to MyRepChat? See How do I port my number for use on MyRepChat?