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Navigating the messages screen (Desktop)

Get familiar with the tools on your Messages screen

The Messages screen is where you read, find, and send your text messages. Your conversations appear on the left, and the conversation you open appears on the right.

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  1. Search: find a conversation by name or number.

  2. Blue new message button: start a new individual or group message.

  3. Filters: show all, unread, or hidden conversations.

  4. Conversation list: your recent conversations, with the newest at the top.

  5. Open conversation: the contact's name and number, and your conversation history.

  6. Message bar: type, add attachments, schedule, and send your messages.

How Do I Find a Conversation?

Type a contact's name or number in Search conversations.

How Do I Start a New Message?

  1. Click the blue new message button.

  2. Choose Individual message to text one contact, or Group message to text up to 9 contacts.

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For step-by-step instructions, see How do I send a text message? (Desktop) and Group Texting.

How Do I Filter My Conversations?

Click All, Unread, or Hidden above the conversation list.

How Do I Read a Conversation?

Click a conversation in the list to open it. The contact's name and number appear at the top, and the conversation history appears below. Scroll up to read past messages.

How Do I Manage a Conversation?

  1. Hover over a conversation in the list, then click the three dots that appear.

  2. Choose an option:
    • Unread: marks the conversation as unread.

    • Pin: keeps the conversation at the top of your list.

    • Hide: moves the conversation to Hidden.

    • Block: blocks the contact.

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What Can I Do From the Message Bar?

  • Type a message: type in Type a message...

  • Add emojis: click the smiley face icon.

  • Schedule a message: click the clock icon.

  • Send: click the send icon (paper airplane).

  • Add more: click + to choose from:

    • Photos & Videos

    • Recent Media

    • Documents

    • Content

    • Templates

    • Bookmarks

    • vCard

    • Schedule send

Note: Schedule send is available after you type a message.

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