Social | Shared & Scheduled

How to review your scheduled social posts and post history

Your Shared & Scheduled page shows previously shared custom social posts, campaign posts, and any pending or scheduled custom social posts.

To view your Shared & Scheduled social posts, navigate to Social > Shared & Scheduled in the navigation pane on the left side of your dashboard:

Here is an overview of the Shared & Scheduled social posts page:

• Post Date: This displays the date when the social post was shared to social media or is scheduled to be shared.
• Social Post: This is a short snippet of the social post content; click on the link for a full preview of the post and details about selected social media networks. 
• Status: This indicates if a social post is either "Scheduled" or "Shared."
• Networks: This shows the icons for which integrated social media networks the content is scheduled to be shared or was already shared on. 
• Source: This tells you where the social media post came from, it can say:
  • Content Library: for social posts that were manually selected from the Content Library and shared
  • Content Library Social Sequence: for social posts that were part of a Content Library Socia Sequence
  • Social Foundations: for social posts shared through the Social Foundations automation
  • Monthly Market Insights: for social posts shared through the Monthly Market Insights automation
  • Custom Post: for custom social posts that were shared or scheduled
• Actions: This section will populate with "Edit" and "Cancel" buttons for social media posts that are scheduled. Shared posts will not have these options. 

🤔 Troubleshooting Social Network Post Statuses

Below is a breakdown of all the possible social network post statuses and what they mean: 

Post Status is ‘Scheduled’ or ‘In Review’

Scenario #1 | All Systems Go!

There are no errors indicated, and the post should be shared across all scheduled social integrations.

Scenario #2 | Invalid Integration

In this scenario, one of the social integrations (e.g., LinkedIn) is invalid or expired, as shown on the Manage Social Media page. Consequently, the post will not be shared to this integration but should be shared to other valid social integrations.

Scenario #3 | Profile no longer linked

Here, one of the scheduled social integrations (e.g., Facebook) has been removed from the user’s account prior to sharing. The post will not be shared with that social integration but should be shared with other valid social integrations.

Scenario #4 | Pending Compliance

This scenario occurs when a social integration (e.g., LinkedIn) is awaiting compliance approval. If approved before the scheduled time, the post will be shared. 

Note: Users should only see this status on Social Foundations posts on the Marketing Calendar. No other social post type attempts to schedule a post to an integration that is pending compliance approval and Social Foundations posts don’t appear on the “Shared & Scheduled” grid until they are shared. 

Post Status is ‘Shared’

Scenario #1 | All Systems Go!

The post was successfully shared across all scheduled social integrations without any errors, and all integrations are still active on the user's account.

Scenario #2 | All Systems Go — but Profile no longer linked

The post was successfully shared across all integrations. However, one of the integrations (e.g., Facebook) has since been removed from the user’s account.

Scenario #3 | Failed | Invalid Integration 

The post failed to share to one of the scheduled integrations because it became invalid prior to the post being shared. The integration for the following types of social posts might have been invalid at the time they were scheduled. This is because we still attempt to schedule these posts to integrations that are not valid:

• Social Sequences
• Blog Posts
• Web Content

Scenario #4 | Failed | Network Error

The post was not shared due to a network error, which could be an API issue or a content validation failure (e.g., scheduling an emoji-only post to Instagram).