Overwatch Coach For Email

AI-Powered Compliance Check for Emails

Overwatch Coach (Compliance Check) is an AI-driven compliance tool crafted to help you create compliant email content with ease and precision. By integrating established compliance policies and real-time AI analysis, Overwatch Coach guides you in identifying and addressing potential compliance issues before your content reaches the final review stage. Say goodbye to content rejections and hello to a streamlined compliance process that saves time for you and your compliance officers.

How to Use Overwatch Coach (Compliance Check) for Email 

1. Create Your Email: Begin by drafting your email content in your FMG dashboard's Email > Send Email section. 
   
2. Use Overwatch Coach for Proactive Compliance Review: Once your draft is ready, click the “Check for Compliance” button at the top of the email builder. Overwatch Coach will conduct a compliance review, typically providing feedback in less than a minute.
   
   
3. Review Feedback and Adjust Content: Overwatch Coach will evaluate your content against compliance rules, highlighting any potential issues and explaining why certain sentences or phrases are flagged. Carefully review this feedback and manually edit your email content accordingly.
   
4. Re-run Overwatch Coach: After making the necessary edits, click "Check Again" to re-evaluate your email content, ensuring all compliance concerns are addressed.
   
5. Submit to Compliance: After using Overwatch Coach, you can schedule your email and submit the email content to compliance for final review as usual. 

Frequently Asked Questions (FAQs)

How is client data protected within AI systems?

AI tools are developed with a focus on data protection, adhering to regulations, and employing advanced security measures. Our AI features operate without training on customer data, and our model providers are contractually obligated not to retain data longer than necessary for legal compliance.

Is using Overwatch Coach mandatory for content compliance checks?

Currently, Overwatch is optional and not a mandatory step for compliance checks. Enterprises that license the feature can choose to make Overwatch a required step.

Does Overwatch Coach check the compliance of external URLs and hyperlinks?

No, Overwatch does not scan URLs or crawl hyperlinks to check if the pages they lead to are valid or compliant.

Does Overwatch Coach for Emails analyze images for compliance?

No, Overwatch Coach for Emails does not analyze images for compliance or copyright issues. It only evaluates text and emojis.

How quickly does Overwatch Coach respond with feedback?

Overwatch Coach provides feedback within a minute of activating the review process.

What happens if Overwatch Coach flags a compliance issue in my email?

When Overwatch Coach flags a compliance issue in your email, the specific line or statement in question will be highlighted in quotation marks. You'll receive recommendations for changes along with a brief explanation of why it was flagged. For more information, you can click on the arrow for a detailed explanation of the policy it violated. Once you've made the necessary changes, you can resubmit the email to Overwatch Coach to ensure accuracy.

How many times can I run my email content through Overwatch Coach?

There is no limit on using Overwatch Coach to review your email. 

Do I need to run the content that Muse created through Overwatch Coach?

These tools are seamlessly integrated together, so any content generated by Muse will automatically undergo compliance checks before it’s generated. Therefore, there is no need to run the content through the Compliance Check again!

How are you developing the compliance rules? Are the current recommendations provided to advisors based solely on FINRA guidelines? 

The system adheres to critical policies and is based on common compliance rejections. Our product and engineering teams built the system considering FINRA and SEC rules. Series-7 compliance subject matter experts tested and reviewed it.