Deleting scheduled emails or social media posts
In FMG, you can easily delete your scheduled emails and social media posts, keeping your communication strategy agile. Whether it's a last-minute change or a strategic decision, FMG's intuitive dashboard enables easy management of your scheduled communications. Follow this article to learn how to delete scheduled content!
⚠️ This article discusses how to delete or cancel content that has been either custom-created or manually utilized from the Content Library. To cancel Automated Marketing content, it must first be toggled off.
Deleting a Scheduled Email
- In your FMG dashboard, go to the "Email" tab, then click on "Sent & Scheduled" to view a list of your scheduled emails.
- Click on the subject line of the scheduled email you wish to delete.
- On the next page, you'll see a list of contacts the email was scheduled for, along with several button options at the top:
- Download CSV: Download a CSV file of the contacts set to receive the email.
View: Preview the email. - Edit: Make changes to the email content or scheduled send date.
- Delete without Sending: Click this red button to delete the email permanently
- Download CSV: Download a CSV file of the contacts set to receive the email.
- Click "Delete without Sending" to delete the email. This will remove it from your list of scheduled emails.
Save as Draft (Optional):
- If you prefer to save the email as a draft instead of deleting it, click "Edit" next to the scheduled email.
- Next, make an edit to the email content, even a minor edit is okay.
- Click "Save Draft."
- 💡The option to save as a draft will only become available after an edit is made.
- The email can then be found in your drafts folder.
Deleting a Scheduled Social Post
- Navigate to the "Social" tab in your FMG dashboard and click "Shared & Scheduled."
- From here, you can delete a scheduled social post in two ways:
- Click the "Cancel" button in the Actions column next to the scheduled social posts:
- Click on the title of the scheduled social post you want to delete.
- A social post preview popup will appear, showing a preview of the post. At the bottom of the popup, you'll find several options:
- Close: Exit the popup.
- Cancel Send: Permanently cancel (delete) the social post from being sent.
- Edit: You can make changes to the social post content, scheduled send date, or social media networks to which the content is scheduled to be shared.
- Click "Cancel Send" to delete the scheduled social post:
- A social post preview popup will appear, showing a preview of the post. At the bottom of the popup, you'll find several options:
- Click the "Cancel" button in the Actions column next to the scheduled social posts:

Additional Information 🤔
- Social media content cannot currently be saved as a draft in FMG.
- Scheduled content can be deleted even if it has already been approved by compliance.
- You can delete scheduled content even if it has not yet been reviewed or approved by compliance.
- Self-managed compliance users can also delete scheduled emails through their compliance folder.
- To "cancel" an Automated Marketing email or social media post, you must toggle that Automated Marketing campaign off before the content is sent.