What is a group administrator? (for Admins)
Understand the group administrator role within MyRepChat's account hierarchy
MyRepChat has a four-tier account hierarchy:
- MyRepChat Account — Standard users. This tier has the most day-to-day features but the least administrative power over settings and access.
- Group Administrator — Often a compliance officer or manager at a broker-dealer or small firm. Group Administrators set standards for every account underneath them.
- Reseller / Organization Administrator — These two roles are nearly identical. Users at this tier can create, oversee, and set standards across multiple groups, and create accounts within each one.
- System Administrator — The highest tier, with the most visibility and control. System Admins can create and view MyRepChat accounts, Group Administrator accounts, other administrator logins, and Reseller/Organization Administrator accounts. They can also manage billing, request temporary account access, and more.
A Group Administrator account — along with its administrator login — is set up by a System Administrator.
What Can a Group Administrator Do?
Within their account, a Group Administrator can:
- Set up archiving and reporting at the group level.
- Hide archiving settings from regular MyRepChat users.
- Set an administrator to be notified when new users sign up.
- Require vCard approval.
- Set group messaging restrictions.
- Customize theme colors and logo.
- Set up a positive consent message.
- Set a disclosure link.
- Retrieve the account self-signup link and set new account status.
- Choose centralized or non-centralized billing.
- Enable or disable calculators in the mobile app.
- Set up SAML.
- Set up monitoring.
- Manage accounts and user logins.
- Approve vCards.
- Set archive settings on individual accounts.
Overall, a Group Administrator sets the standards for their entire group — every account underneath it is subject to the settings they configure.