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What is a group administrator? (for Admins)

Understand the group administrator role within MyRepChat's account hierarchy

MyRepChat has a four-tier account hierarchy:

  1. MyRepChat Account — Standard users. This tier has the most day-to-day features but the least administrative power over settings and access.
  2. Group Administrator — Often a compliance officer or manager at a broker-dealer or small firm. Group Administrators set standards for every account underneath them.
  3. Reseller / Organization Administrator — These two roles are nearly identical. Users at this tier can create, oversee, and set standards across multiple groups, and create accounts within each one.
  4. System Administrator — The highest tier, with the most visibility and control. System Admins can create and view MyRepChat accounts, Group Administrator accounts, other administrator logins, and Reseller/Organization Administrator accounts. They can also manage billing, request temporary account access, and more.

A Group Administrator account — along with its administrator login — is set up by a System Administrator.

What Can a Group Administrator Do?

Within their account, a Group Administrator can:

  • Set up archiving and reporting at the group level.
  • Hide archiving settings from regular MyRepChat users.
  • Set an administrator to be notified when new users sign up.
  • Require vCard approval.
  • Set group messaging restrictions.
  • Customize theme colors and logo.
  • Set up a positive consent message.
  • Set a disclosure link.
  • Retrieve the account self-signup link and set new account status.
  • Choose centralized or non-centralized billing.
  • Enable or disable calculators in the mobile app.
  • Set up SAML.
  • Set up monitoring.
  • Manage accounts and user logins.
  • Approve vCards.
  • Set archive settings on individual accounts.

Overall, a Group Administrator sets the standards for their entire group — every account underneath it is subject to the settings they configure.