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Account Messages (Group Admins)

Send pop-up messages to accounts at the group or individual level

Account Messages can be set from two places: the Group Setup page (applies to your whole group) or an individual account.

How Do I Set an Account Message for My Whole Group?

  1. From your Group Admin page, click the Group Setup tab.
  2. Click the Accounts sub-tab, then scroll down to Account Pop Up Message.
  3. Enter your message and click Create.

You can resize the message box by dragging the handle in its lower-right corner.

Note:

  • This message can't be edited in bulk across all accounts — but it can be managed individually per account (see below).
  • Once a message has been acknowledged by an account, it can no longer be edited or deleted.
  • The message only applies to accounts that already existed when it was created. Anyone who creates an account afterward won't see it.

How Do I Set an Account Message for an Individual Account?

  1. From the Accounts tab, select the account you want to message.
  2. In the right panel that opens, scroll down to the Messages section.
  3. Click Add Message.
  4. Type your message and click OK — it saves automatically.

How Do I Manage Account Messages?

From an individual account, you can see when a message was delivered and when the user acknowledged it.

You can edit or remove an account message only if it hasn't been acknowledged yet.