Compliance and Publisher | Managing Subscriber External ID

Easily manage subscriber user data with External ID

Compliance and Publisher (Marketing Users) Admins can efficiently manage and integrate user data within the FMG platform. This access is crucial for tailoring data management to specific enterprise needs and improving integration with external systems. 

This guide will show you how to access and update External IDs, so you can make the most of this feature for optimized data handling.

Accessing External ID

For Compliance Admin Users:

1. Navigate to Subscriber Information:

   • Go to the "Subscribers" section in the left navigation menu.
   • Select "View All" to display the list of subscribers.

2. View User Details:

   • Click on "View Details" for the specific user whose External IDs you wish to edit.

3. Edit External IDs:

   • Under "Subscriber Settings," you will see fields for External IDs 1, 2, 3, and 4.
   • You can enter or update the desired values in these fields as needed.

For Publisher Users:

1. Access Subscriber Details:

   • Use the Subscribers left navigation to find your list of subscribers.
   • Select "View Details" for the user you wish to manage.

2. Update External IDs:

   • Locate the fields for External IDs 1, 2, 3, and 4 within the "Subscriber Settings."
   • You can enter or update the desired values in these fields as needed.