Do you have an Excel sheet full of contacts you'd like to reach with your custom email tool or automated campaigns? Add them to your admin!

Perhaps you've exported the contacts currently in your admin as a CSV file and are simply looking to update those existing contacts and add some new ones. The process below will help you accomplish those bulk updates too! Looking to add contacts manually? Click here to learn more.

Watch our webinar: Back to Basics: Contacts

First, let's be sure your Excel document has all the necessary details:

In the example document above, you'll see columns for:

  • First Name*

  • Last Name*

  • Nickname (optional)**

  • Gender (optional)

  • Birth Date (optional)

  • Client Anniversary (optional)

  • Marital Status (optional)

  • Email

  • Phone (optional)

  • Group (optional) - Use this column to assign your contacts to "Groups." You can include as many groups here as you'd like. These groups can be separated by a comma or by a vertical line ( | ) . Once imported, these contacts will be assigned to the groups listed in this column. 

Click here for more information on "Groups." 

*It is required that you split full names into two columns: first and last
**If you want to address your contacts by their nickname (instead of first name), be sure to include this field as well!

Note: the column headers in your CSV file do not need to match the above. You will have the option to "map" the data in your CSV to these various categories once you import (see screenshot at the bottom of this article) 

Be sure your Excel document is saved as a CSV file:

With your CSV file saved, open your FMG Suite admin and navigate to Contacts >> Manage Contacts:

On the top of the Contacts page, under Import Your Contacts, click "Import CSV":

Drag and drop your .csv file or click "Browse or Drop Your File Here" to search for the file. Click "Upload" when you are ready to proceed. 

Next, you'll be able to map your imported document to various contact fields: 

Here, you are assigning the various columns in your CSV to the available contact fields in your admin. To the right of this table, you'll see a preview — this will show how the settings here will apply to your import.

When you're happy with how that preview looks - complete the import by clicking "Upload Contacts." 

Did this answer your question?