Our Prewritten Email feature allows you to save copies of the emails you find yourself sending most often, giving you a suite head start whenever you need to send one of these messages. 

Connect™ and Attract™ users also have access to a
library of Prewritten Emails written by FMG Suite.
Click here to learn more!

First, navigate to Email >> Send Email:

Left Nav Send Email

There are two ways to create/save a new Prewritten Email:

  1. Select the "Browse Prewritten Emails" button on the right-hand corner of this page:

You'll then see a link in the pop-up that allows you to build a new Prewritten Email template:

2. You can also choose to save an email as a Prewritten Email in the last step of the sending process

Once you save your prewritten email, it will be available to (1) use, (2) edit, and (3) delete from the "Browse Prewritten Email" section in the Custom Email Builder:

Click "Use This Template" to start a new email using the selected prewritten email template.


Click "Edit" to edit the master copy of this template - you will not have the option to send the email while editing, only to save your changes. 

Note: Prewritten emails are not pre-approved by compliance. Each time you start from a Prewritten Email, the email will need to be approved by compliance before it is sent. 

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