FMG Suite Mobile App FAQs

What subscriptions are getting access to the App?

The App will be available for use with the following subscriptions:

  • Connect

  • Attract

  • Elevate

How do I log into the App?

Your login credentials for the App are the same as your FMG Suite desktop login credentials. Having trouble finding your username or password? Click here.

Can I edit content using the App?

Currently, content can only be shared as-is using the App. You cannot edit content in the App before you share it. If you have content you'd like to edit, you'll have to access that content on your desktop.

What are the App's limitations?

The following cannot be completed using the App, and can only be completed on your desktop:

  • Adding/Updating contacts (including syncing with a CRM)

  • Adding new social integrations

  • Completing website/profile setup

  • Activating/Pausing FMG Suite Automations ("Automated Marketing")

  • Sending emails to individual contacts

  • Canceling scheduled emails or social posts

  • Editing scheduled emails or social posts

What content is displayed in the Marketing Calendar?

The following content will appear on the Mobile Marketing Calendar*:

  • Automated social posts (Social Foundations, "Social Push," Monthly Market Insights)

    • Social Foundations posts cannot be previewed from the Calendar, but they will appear in the Calendar

    • Monthly Market Insights posts will only appear in the Marketing Calendar after they have been sent

  • Custom emails

  • Email Sequence emails

  • Custom social posts

  • Content Library social posts

  • Social sequence social posts

  • Blog Post social posts

*Note, not all content is visible in the Marketing Calendar.

Click here to learn more.

How many push notifications can I expect per week?

Turn on your app notifications, and we will send you a notification about two or three times a week to let you know when new content is available to share.

Can I use the App on my Apple iPad?

Yes, the App is compatible with iPad. However, the App was designed and optimized for a mobile device.

Want to learn more about the FMG Suite Mobile App?

You can find additional help articles here.

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