Want to give someone else access to your persona admin, or do you need to reset your password? Easy!

First, navigate to the top right-hand menu and select "Users":

On this page, you can:

  • Reset your password (simply click "Set Password" next to your name)
  • Resend an invitation to another user (this will trigger an email to that user)
  • Update the settings for an existing user (their email address, username, and permissions/levels of access) 
  • Add a new user

To add a new user, simply click "+ Add User" button.

Note: only the admin (the primary contact) on the account will see the "+ Add User" option. If you are not currently listed as the admin on the account, you can reach out to our Customer Service team to get a new user added to your account.

You'll be taken to a form requesting the following details for the new user:

  • Name: Enter your new user's name. This will appear on the top right-hand corner when they log into the admin. 
  • Email: This will be the email address to which notifications are sent, including the invitation to log into the admin. 
  • Username: Ideally this is the same as the email address above, but does not have to be. Just easier to remember that way! 
  • Access: Here you can decide what parts of the admin this user will have access to. These settings can be adjusted - but only by the admin on the account!
  • Notifications: Select "allow email notifications" to include this user on emails about activities in your admin. 

Clicking "Save" on this page will trigger an email address to the new user, with a link to create a password and get them logged in to your admin. 

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